Refund Policy

1. Returns

  • If you are not completely satisfied with your purchase, you may return it within 10 days for a full refund or exchange. Please contact our customer service team to initiate the return process

2. Refunds:

  • Β· Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

3. Exchanges

  • Β·If you received a defective or damaged item, we will gladly exchange it for a new one. Please contact us within 7 days of receiving your order to arrange for a replacement.

4. Shipping

  • Β·You will be responsible for paying for your own shipping costs when returning an item. Shipping costs are non-refundable.
  • Β· Free Shipping on Orders Over β‚Ή499:We believe that great skincare should be accessible to everyone. That's why we offer free shipping on all orders totalling β‚Ή499 or more. No promo codes or special conditions required. Just load up your cart with your favourite skincare essentials, and we'll take care of the rest.